Privacy Policy
Last Updated: May 7, 2026
Welcome to Esthetic Hair ("we," "us," or "our"). We are committed to protecting your personal data and respecting your privacy.This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our digital platforms, or engage with our medical services across our global clinics in Turkey, USA, Mexico, Brazil, and Thailand.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Website: https://www.esthetichair.com
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data: Personally identifiable information such as your name, shipping address, email address, and telephone number that you voluntarily provide when registering on the Site, filling out a contact form, or requesting a Free Medical Evaluation.
Health and Medical Information: To provide accurate digital hair analysis and personalized treatment plans, we may collect sensitive personal information including your medical history, current health condition, and photographs of your hair or scalp uploaded through our secure portal.
Derivative Data: Information automatically collected by our servers when you access the Site, including your IP address, browser type, operating system, access times, and pages viewed before and after visiting the Site.
Financial Data: Information related to your payment method such as credit card details, card brand, and expiration date that may be collected when purchasing or requesting information about our services.
2. How We Use Your Information
Having accurate information about you allows us to provide a smooth, efficient, and customized experience.
We may use the information collected through the Site to perform digital hair analysis and create personalized surgical blueprints.
Your information may also be used to schedule and manage appointments, VIP arrivals, airport transfers, and hotel accommodations.
We may communicate with you regarding treatments, pre-operative instructions, and post-operative lifelong support.
Additionally, we may respond to inquiries, customer service requests, and patient Q&A submissions.
Marketing and promotional communications may also be sent to you, and you can opt out at any time.
Anonymous statistical data and analysis may be compiled internally or with third parties to improve our services and technologies, including our 3D Transplanner Technology.
We may also process your information to comply with legal and regulatory medical requirements.
3. Disclosure of Your Information
We may share information collected about you in certain situations.
Internal Medical Team: Your personal and medical information may be shared with surgeons, nurses, and medical coordinators across our international branches including Istanbul, Miami, Cancun, São Paulo, and Phuket solely for treatment evaluation and execution purposes.
Third-Party Service Providers: We may share information with third parties performing services on our behalf including payment processing, hosting services, email delivery, customer service, and analytics.
By Law or to Protect Rights: We may disclose your information if required to comply with legal obligations, investigate policy violations, or protect rights, property, and safety as permitted by applicable laws and regulations.
4. International Data Transfers
As a global clinic network, your information may be transferred to, stored, and processed in countries outside your country of residence, including Turkey where our headquarters are located.
We ensure appropriate safeguards are implemented to protect your personal data in accordance with international data protection laws including GDPR where applicable.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information, especially sensitive medical data and uploaded photographs.
Our surgical suites are JCI-accredited, and we maintain rigorous standards across our data infrastructure.
Although we take reasonable steps to secure your information, no security system is completely secure or impenetrable.
6. Use of Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and similar tracking technologies to customize the Site and improve your experience.
For more information regarding cookies, please review our Cookie Policy.
7. Your Privacy Rights
Depending on your location, you may have specific rights regarding your personal data.
These rights may include access to the personal information we hold about you.
You may request correction of inaccurate personal data.
You may also request deletion of your personal data under the “Right to be Forgotten.”
Additional rights may include restricting or objecting to processing activities and requesting data portability.
To exercise any of these rights, please contact us using the information below.
8. Contact Us
If you have questions or comments regarding this Privacy Policy, please contact us:
Email:info@esthetichair.com
Website:https://www.esthetichair.com